Privacy Policy

Tamarack Resort ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our resort. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking
• Register for an account on our website
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us with inquiries or feedback
• Use our facilities, amenities, or services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Reservation details (dates of stay, room preferences, special requests)
• Demographic information (age, gender)
• Guest preferences and interests
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and device identifiers
• Browser type and operating system
• Pages viewed and links clicked
• Date and time of your visit
• Referring website addresses
• Location data (with your permission)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing reservations and bookings
• Providing customer service and responding to inquiries
• Processing payments and preventing fraud
• Personalizing your experience at our resort
• Sending promotional materials, newsletters, and marketing communications (with your consent)
• Improving our website, services, and amenities
• Conducting research and analytics
• Complying with legal obligations and enforcing our terms and conditions
• Ensuring the safety and security of our guests and property

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertisements
• Analyze website traffic and performance

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Reservation and booking systems
• Marketing and email service providers
• Website hosting and analytics providers
• Customer support services

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our guests and staff.

With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure server infrastructure and encryption
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your information in a structured format
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us